This document governs the (“Kaleidoscope Payments,” “We,” “Us,” “Our,”) collection and use of relevant information provided by You in Your use of Our website and services.

The Personal Information We collect is always handled in accordance with the relevant local data protection laws and the GDPR (General Data Protection Regulator). Kaleidoscope Payments acts as the data controller where required to do so.

This Privacy Policy will act as a supplement to any other documents, statements or notices that We publish or distribute. Due to this, We advise that You stay current with this Policy, as well as any changes that may be made to it over time.

What Information Is Collected?

The use of Our services and website requires the submission of Personal Information. Personal information is categorised as data that can personally identify You, including:

  • Your name
  • Email address
  • Contact details, such as phone numbers or addresses
  • Employers
  • Business contact details
  • Date of birth
  • Place of birth
  • Nationality
  • Country of residence
  • Personal document numbers and information
  • Personal photographs, such as those found on government-issued identification
  • Financial details, such as bank account information needed to carry out service requests


In addition to the above, other forms of information may also need to be collected and processed. The following can also be considered personal information:

  • IP addresses
  • The browser used to access Our website
  • The operating system of the computer or device used to access Our website


Kaleidoscope Payments collects this information in order to fulfil Our service and regulatory obligations. Other types of information, including any information pertaining to ethnicity, religion, etc. are never collected.

How Is The Personal Information Collected Used?

We process any Personal information collected in accordance with relevant data protection laws. Our collection and processing of said data is justified based on these conditions:

  • You agree and have consented to its collection and use
  • The collection and use of said data is required in order to enter the service agreement with You
  • The collection and use of said data is a regulatory requirement
  • The collection and use of said data is in Our commercial interests, subject to Your data rights and interests


We process these types of information to:

  • Provide You with our services
  • Research and onboard clients
  • Analyse website usage data


Any personal information submitted can be processed both in digital and hard copy formats. Additionally, it can be processed both within and outside the EU and EEA.

Occasionally, Kaleidoscope Payments may send You marketing communications that We believe may be of interest to You. While We will have received Your consent prior to providing You with these marketing materials, You may choose to opt out of receiving such forms of communication by Us by contacting Us to express Your desire to do so.

Analytics

We collect analytics in order to refine the services and platform We offer. We also use the information collected in order to identify and resolve any issues, monitor traffic and engagement, etc.

Through Your interactions with Our website, there may be technologies used in order to process analytics and identify website visitors. We use this information in order to make changes as needed, including using IP address information in order to alter Our website’s appearance.